FAQ

What is primary care?

Primary care is the first point of contact you have with the health system – the point where you and your family receive care for most of your everyday health needs. Primary care is typically provided by family doctors and health care professionals such as nurses, dietitians, pharmacists, mental health professionals, therapists and others.

Primary care includes the prevention, diagnosis, treatment and follow-up of various health conditions. It also includes referrals to specialists and diagnostic services, such as lab tests or X-rays. Some examples of primary care are regular checkups, care during pregnancy, care for chronic illnesses and counseling.

What is a Primary Care Network (PCN)?

Primary Care Networks (PCNs) are a made-in-Alberta approach for improving access to family physicians and other frontline health providers in Alberta. Each network develops programs and services that meet the local health needs of patients in its area. PCNs are established within the framework set by Alberta Health, the Alberta Medical Association (AMA) and Alberta Health Services (AHS). There are currently 41 PCNs in Alberta.

What is the South Calgary Primary Care Network (SCPCN)?

Established in February 2006, the South Calgary Primary Care Network (SCPCN) includes the areas south of Anderson Road to the southern, western, and eastern city limits. Our commitment to south Calgary residents continues to be the building of a sustainable, patient-centred Medical Home. Located in the fastest growing area in Calgary, the SCPCN now has over 250 member doctors at 61 clinics.

How do patients access SCPCN programs?

Patients of SCPCN family doctors have access to physician-led interprofessional health teams within their own clinic, as well as access to the PCN Wellness Centre and our numerous workshops. Patients living in the Calgary area who do not have a family doctor can find one at albertafindadoctor.ca.

Where are we?

The SCPCN includes the areas south of Anderson Road to the southern, western, and eastern city limits.

Is my doctor a part of the SCPCN?

To find out if your doctor is a member, just ask him or her or check the physician directory on our site.

How can patients get a family doctor?

If you do not have a family doctor, we can help you find one at albertafindadoctor.ca.

Are PCNs part of the public health care system?

Yes, PCNs are an important part of Alberta’s public health care system.

Do PCNs receive government funding?

Yes. Primary Care Networks receive funding from the government, which is used to provide programs and services for patients and support your family doctor in giving you the best care possible.

Do all PCNs provide the same services?

Every PCN will provide the same basic services, but each PCN also has the flexibility to deliver services in a way that meets the specific needs of its local population.

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